Top 13 Best Practices for Magento Support and Maintenance

By | Date posted: | Last updated: October 23, 2020
Magento Support and Maintenance

Are you trying to expand your business through a Magento website? Do you know it is not enough to only get a website? It is equally important to keep it maintained as well as running to be on the top.

There are many things which might not know to keep it performing well. If you don’t have much knowledge about technical things, then you must understand how important it is to have Magento support to manage your website. In this article, you will get to know the best 13 practices for Magento Support and maintenance.

Best practices for Magento Support and Maintenance

1. Get a Magento support website and optimize it

Before moving to the best practices for Magento support, first, begin to make a website. If you are having a retail shop, and want to expand your brand products and/or services to the reach of all your target audience throughout the globe, it is a smart move to make an e-commerce platform over the internet.

Imagine, how your customers would feel if the website gets down while purchasing something for your online store? That is why having online store maintenance is also necessary for your website.

Optimize it well using Magento and give your user’s a way better experience. Develop a systematic and easy to navigate the website, to give hassle-free services.

2. Don’t forget to keep Magento website maintenance well-upgraded

Do you know how important it is to keep your Magento website upgraded to the latest version for Magento? A website is more vulnerable to hackers and attackers if it is not upgraded to the latest version. To get the best results and for better security, always upgrade your website to the latest.

3. Don’t get into the trap of cheap hosting providers

There are several cheap hosting providers available in the market offering hosting services at very reasonable costs. But don’t get attracted to these hosting services. A safe and secure hosting provider is very important for website maintenance.

Better hosting service is really important for a website to give a better user experience. Magento website maintenance and services will provide everything you need to keep your website up and running.

Ever wondered what will happen if your website suddenly crashes or losses all your data? To keep all your data safe and secure, adopt a good data back-up policy. Put your data on an auto-backup mode for better site maintenance.

Don’t let these small things ruin your website performance all at once. Always prepare for the worst- possible scenarios and adopt a Magento maintenance service.

4. Keep your server safe with Magento website support

The other most important factor for a Magento website support is to have a safe server for your website. Make sure to not use any other software while using Magento in the background. Always go for the secure servers like HTTPS, SSH, SFTP for best performance.

Having a secure server along with a strong password will make your website safer. Also, make sure to keep it changing very often. Having the same password for a long time attracts more threats. For better maintenance of your site, keeps it changing frequently.

5. Configuring site cache in Magento online support

Always keep your varnish cache active to make it act as a web accelerator. This process is known as reverse HTTPs proxy and is considered as the best way to configure your site cache. This process helps in keeping a copy of the page in the RAM when someone visits your site first. This Magento online support helps in attracting more visitors to your website by keeping it more active.

6. Get rid of your test products by Magento store maintenance

Another best practice for Magento store maintenance is to get rid of all your test products. Unnecessary test kits slow down your website by making it to report incorrectly. Also, it takes unnecessary disk space by ruining the website loading speed. Make sure to remove all these to have seamless navigation on your website.

7. Keep you Magento extension upgraded

There are many extensions used in Magento for various functions like themes. Make sure to keep all your Magento extensions upgraded to the latest along with your Magento website version. Upgrading these extensions is important for your Magento website maintenance service as it will hamper the page loading experience of your website.

8. Hiring a Magento maintenance company for your site

It may sound easy that these practices will help you get huge traffic on the website by making it responsive and secure. But handling a Magento website can leads to a lot of difficulties. To get rid of all these troubles while handling the website, it is best to hire a Magento maintenance company. This will not only help you to keep your site up and running but will also attract more users through seamless performance.

9. Keep emergency contact!

In case of an interior squad, retain a connection to obtain and comprehend issues. When you are functioning with a supporter, understand your program or account manager generously. There may be a lot of companies claiming to give the best services for a Magento website. But before hiring a Magento maintenance firm, make sure to check who the reliable ones are. Always check their reputation before hiring them.

10. Stay informed about your website with Magento Maintenance Company

Hiring a Magento Maintenance Company does not mean you should leave it all on the company. Always keep in touch with your company to ask about their plans, as well as goals, to grow your website. Staying with their touch means you will have more information about what’s going on with your website.

11. Always choose a company having a 24/7 support

Your website needs constant support and maintenance. While choosing Magento support, make sure that it gives a 24/7 service. This will have your website get constant support thus making it more responsive and secure.

12. Keep making new goals to grow your Magento online store

Always keep working on your website to keep it more attractive to visitors. Your work does not end by only hiring a Magento maintenance company. Keep working on new ways with the company to grow your website. Plan new things to attract more audience to your website and get more response.

13. Don’t overload your Magento maintenance website

Do not add to many extensions and unnecessary burden on your website. Using to many extensions and overburdening will impact the loading speed of your Magento maintenance website. Also, the performance will also hinder due to too much burden of unnecessary things.

Following the above best practices, you can always have a hustle free website.

If you are looking for Magento website maintenance services, Magento store maintenance and Magento store upgrades services. For more information, please visit our Magento maintenance services! We also provide Magento 2 migration, Magento re-platforming, Magento ecommerce solutions and more, Please explore our Magento ecommerce services!

If you have any questions or would like to know more about how Skynet Technologies can help your business to reach one step ahead, Reach out us through below form & We'll get back to you soon!

Top Things to Consider while looking for Magento Maintenance Company

By | Date posted: | Last updated: October 20, 2020
Magento Maintenance Company

Are you looking for the right Magento Maintenance Company for an ecommerce website? Magento is giving one the best service for an ecommerce website. But finding a company that can develop and grow your website is a responsible task. You can’t give the future of your website to anyone’s hand. Take due care before hiring for maintenance & support.

What is a Magento Maintenance Company or a Magento Solution Provider?

Today, A Magento Maintenance Company has become among the rapidly developing firms in the software industry by providing innovative solutions to various ecommerce businesses. The company tends to give dedicated software designs for ecommerce, online applications as well as engineering services. Magento support ensures that entrepreneurs get Magento extension to build their business platform over the online world and testing to get the maximum reach in the international market.

There are many things you need to consider while hiring a maintenance company for your website. Always keep some points before finalizing a company. In this guide, you will find everything you should look for in a company to hire.

The top things while looking for a Magento Maintenance company

  • Make sure Magento support and maintenance has certified experts

    Many small and medium-size companies around you have no certified experts. Make sure to find a company whose Magento developers have proper certifications. Hiring a company having uncertified developers means risking your entire investments. However, it is not required to have everyone certified. But the company should hold some certified experts for better Magento support and maintenance.

  • 24/7 Magento maintenance support system

    Having an ecommerce website means you require 24/7 attention. Always hire a company that is ready to offer 24/7 services and support. It is best to hire a company that provides 24/7 Magento maintenance. The more responsive a company is to its clients, the better will be the outcomes.

  • Communication skills for Magento website maintenance

    For any kind of service, communication skills matter a lot. You can’t indulge in healthy communication if others don’t know how to respond to your queries. For better Magento website maintenance, you should hire a company whose employees have good communication skills.

  • Decision-making Magento support skills

    One of the most important traits to look for in a company is to have experts having good decision-making skills. There is no better thing than having a company that is expert at making timely decisions. You require a Magento support that is quick in making effective decisions and can sense threats.

  • Plan management Magento store maintenance system

    Without having a proper plan, nothing can survive. Having only a Magento store maintenance is not enough. If the company you have hired doesn’t have any long-term and short-term goals. Then the chances of having a systematic growth decrease. A company must have a proper plan management system under which it functions to achieve long-term and short-term goals.

  • Broad services for Online store maintenance

    Having an ecommerce website means round the clock attention. There are a lot of changes going on in the website world daily. New things are adding every day that require much attention. Hire a company that has experts ready to work beyond their comfort zone and versatile.

    The developers should have a sharp mind to catch everything new that’s changing. Online store maintenance requires visionary teams that have good knowledge of various fields of ecommerce.

  • Works constantly on upgrades

    Having older versions of software and extensions are more vulnerable to threats. Chances of hacking and attacking increase when they are not constantly getting upgrades. It is best to have a Magento maintenance service that takes full care of keeping all the extensions and software upgraded to the latest versions.

  • Overcome Language barriers with Magento support

    Having only good communication skills is not enough for a company. Good communication also includes language expertise. Make sure that the company you are hiring has developers and teams that have good English also. As a website not only requires technical support, having good English is required for content parts. It is best to have a Magento support company for your website, which has a good command of English and can easily understand your points and demands.

  • Pre-planned budgets

    Don’t go for a company who are not clear about their prices and budgets. Having an uncertain budget can lead you to losses in the future. Since you don’t know the charges before, you will have to pay whatever they ask you later. Always ask for a pre-planned estimate before hiring a company. Having proper pre-planned estimates will help you maintain a good relationship with the company. For better Magento website maintenance services, having an estimate is crucial.

  • Hire a bigger Magento support company if you require more working hours

    Always consider all your requirements before hiring a company for your Online store maintenance Magento website. If your website requires more working hours then hire a company having a big team. Suppose you require more working hours in a day and the company has a team of only 5-6 people, then they will not achieve the goals on time. For more hours of operation, you need a company that has a big team comparatively to do everything in a systematic order.

    This way, the quality of your work will also not hinder and your goals will be achieved on time. Also, you will have more satisfaction with their services and better outcomes possibly.

  • Check past Magento website maintenance service work

    Having only certifications is not enough. Always ask for the previous work done by the company before finalizing them for your website support. Having an only good certification does not define their real expertise with Magento maintenance. Seeing their past work will help you in identifying their actual potential and how much they can help your website grow.

    Also, ask for their contacts and references. This will give you an idea of how much reputation they have in the website market. Check all their work before finalizing them so you can rely on them without any threat.

  • Good customer Magento support

    And the final suggestion to consider before hiring a company is to check how good they are at customer support. For them, you are their customer, and fulfilling your requirements and understanding your points should be their foremost trait. You won’t feel comfortable communicating with them if they are not ready to understand what you want for your website.

    You are their customer and they are deemed to work as you wish. So, make sure to hire a Magento website maintenance service, who are ready to listen to your demands and wishes.

If you are looking for Magento website maintenance services, Magento store maintenance and Magento store upgrades services. For more information, please visit our Magento maintenance services! We also provide Magento 2 migration, Magento replatforming, Magento ecommerce solutions and more, Please explore our Magento ecommerce services!

If you have any questions or would like to know more about how Skynet Technologies can help your business to reach one step ahead, Reach out us through below form & We'll get back to you soon!

Migration from Magento 1 to Magento 2 – The Ultimate Guide!

By | Date posted: | Last updated: September 7, 2020
Magento 1 to Magento 2

As of June 2020, Magento was no longer offer support for old versions of its ecommerce software. Ecommerce store operator should therefore take precautions now and tackle the migration to Magento 2.

The Magento Commerce 1.x versions, as well as the Magento Open Source 1 and older versions of Magento Commerce 2 eventually expire. As an Ecommerce store operator, you should use migrate to at least Magento 2.3. But be careful – this is not a simple update, but a replatforming. This means that you have to completely rebuild your ecommerce store. The good news: The migration enables you to relaunch, implementing the latest online standards, modernizing structures, optimizing processes, adding features and refreshing the design. The following seven tips will help you to make the switch to Magento 2:

1. Check how up-to-date your Magento ecommerce store

Make yourself aware of the weak points in your current ecommerce store system and how you can fix them in the new ecommerce store. The reports from Magento 1 give you valuable information on how the use of your ecommerce store is doing: How many customers are active or were they last logged in? Which products are absolute sellers? Which slow-moving goods do you have in your range? And which terms do your customers search for most often? Use a web controlling tool to analyze which entry routes customers use to access your ecommerce store, what typical click paths and exit points are. Not to forget: Use server monitoring to check whether and how the system is coping with any peak loads.

2. Find out what your target audience really needs

Replatforming is the best opportunity to whip yourself up in terms of customer orientation. You should do everything possible to meet the expectations of your customers with the new ecommerce store, to inspire them, to give them what they need. Why not start with customer surveys? Whether online using standardized questionnaires or in personal interviews – find out which customer requirements your ecommerce store already meets, where there are deficits and which features you can do without.

3. Use replatforming to improve your Magento ecommerce store

As soon as it is clear to you what your target group really needs and what you want to take with you from your previous ecommerce store to the new one, it is already clear what needs to be done. Now you have to rate the tasks according to their importance. Two central aspects in particular play a role here: The business value shows you what business benefits the individual features bring you. Concentrate on one or two key features to make your ecommerce store unique. To do this, you should find out how you can differentiate yourself positively from the competition and differentiate yourself even better, which features your customers want most and which functions may not have been technically possible up to now. That also gives you good arguments to get your company’s support for the replatforming project.

4. Take colleagues and service providers with you on the way

If you have good team members on board can your replatforming project be successful really. Your team should be composed of motivated employees and competent service providers. Make sure to include all of the key stakeholders from marketing, sales, accounting and logistics in your project. If you choose an agile project method, you can, if necessary, involve other affected people for individual subtasks – not least to take their wishes, ideas and advice into account. The internal departments also play an important role in the test phase: They should accompany the proof of concept, design proposals and migration steps and can thus give early advice on where modification and optimizing are required.

5. Good detail time

It doesn’t work without good, detailed time, task and resource planning. For the replatforming, including the analysis, planning and test phase, you usually have to expect more than six months. Last but not least, you also need a market launch and go-live strategy in order to optimally prepare your existing customers for the new ecommerce store and, if possible, to attract other interested parties.

6. Take the most important data with you

As you know, a Magento 1 cannot be duplicated as a Magento 2 version. You should therefore definitely transfer the data that will also be important in the future: This includes above all customer accounts and customer data, product information, indexed websites, valid vouchers or discount codes, but also download files and virtual products that must still be accessible. It will be easier if you work with your team to create a data migration concept in advance. Just before go-live, do a final data comparison and make sure that your customers can find their way around the new ecommerce store and feel comfortable.

7. It starts with a proof of concept

All those involved are informed about the course of the project and know what to do and when? Are the ecommerce store and data migration concepts in place? Then the implementation can begin. Make sure not to overwhelm your team, for example by moving the whole system with all its features. Instead, start with the most business-critical features and most important interfaces, such as those to the ERP system, and develop them first as prototypes. This gives you and any service providers the chance to review the implementation ideas, assess risks correctly and find out at an early stage where adjustments are required. The replatforming can then be implemented in an agile manner based on the proof of concept. That means: Carry out effectively and efficiently in short, reflected project sections.


The support stop is not a reason to panic. If you arm yourself with the above tips for migrating your ecommerce store to a new Magento version (or even a new ecommerce store system), then you will definitely master the change.

If you are looking for a Magento web development, Magento ecommerce development and other related web development services, please explore our Magento Web Development Services! We also provide Magento website maintenance services, Magento store maintenance and Magento application security audit. For more information, please visit our Magento maintenance services!

If you have any questions or would like to know more about how Skynet Technologies can help your business to reach one step ahead, Reach out us through below form & We'll get back to you soon!

Magento 2 Roadmap & Plannability for your Ecommerce Store!

By | Date posted: | Last updated: September 25, 2020
magento 2 roadmap

Magento 2 Roadmap

Thanks to the official roadmap for Magento 2, developers and retailers can finally see transparently when which release appears. Updates can be planned very specifically with the necessary lead time and imported directly after publication. This will make it easier for ecommerce store operators to secure their store against attacks, keep the system up-to-date at all times and benefit from all available features.

Magento ensures planning security

After new releases for Magento were often presented surprisingly to the community in recent years, Magento has now done a lot to offer online retailers more planning security and to be able to make new features available to developers more quickly. This means, on the one hand, that the internal processes have been adapted so that the software can be delivered in reliable cycles in the future, and on the other hand, the schedule for the upcoming updates is now communicated very transparently.

Release Policy

Magento has recognized semantic versioning as an important best practice and is now putting the model into practice. In addition to major releases (Magento 2) and minor releases (Magento 2.3), there are also service releases called “patches” (most recently Magento 2.3.4). In addition, so-called security-only patches are now appearing (Magento 2.3.3-p1), so that retailers have the opportunity to initially only close the security gaps and only switch to the new version later. Further information can be found on the official Magento Release Policy page.


There is now a detailed information offer for the current and upcoming Magento 2 releases, which consists of three parts: availability, planned release dates and compatibility.


The availability table clearly shows which product or module is currently available in which version and for which user group. In addition, it is indicated how they can be obtained (e.g. via Composer or the Magento Marketplace).

magento 2 availability

Planned releases

The heart of the official Magento roadmap is the overview of the planned releases. Here it is specified exactly to the day when which version will appear as pre- and final release. With the release of Magento 2.3.4, this plan was met accurately in mid-January 2020 – although Magento expressly reserves the right to change the data. Magento lists the upcoming release dates.

magento 2 plan


The compatibility of individual modules in different available versions with the Magento 2 versions since the last minor release is also clearly defined. In this way, possible conflicts can be ruled out in advance. Magento provides information about the compatibility of components and versions.

Magento Open Source: Close coupling to Magento Commerce

The releases of Magento Open Source and Magento Commerce are now closely linked. Updates are published for both products at the same time. Deviations arise solely from modules that are reserved for users of Magento Commerce – such as the current page builder.

If you are looking for a Magento web development, Magento ecommerce development and other related web development services, please explore our Magento Web Development Services! We also provide Magento website maintenance services, Magento 2 maintenance services, Magento store maintenance and Magento application security audit. For more information, please visit our Magento maintenance services!

If you have any questions or would like to know more about how Skynet Technologies can help your business to reach one step ahead, Reach out us through below form & We'll get back to you soon!