Considering in addition to the final Customer, several “bodies” also exist within the Company, represented by its functions and every single employee; everyone shall consider “the other” as his own Customer and offer the best service to achieve corporate objectives and continuous improvement. Therefore, every Skynet Technologies collaborator is responsible for the Quality of its own work also in front of the other functions within the Company.
It is well known Quality in its wider conception has economic implication because failure to Quality shows up through higher direct or indirect costs, evident or cloaked; further, failure to Quality causes a deterioration of the corporate image, of the outputs.
Therefore, common goal of the whole Organization becomes the minimization of non-conformity of service, products and Safety. Everyone is protagonist in fulfillment of Corporate Quality, in every phase of the process, through an effective and efficient application of the Quality Management System and continuous improvement of operations, competences and expertise.
Top Management considers this Policy as reference for the management of our own Quality System and for the annual definition and review of its own objectives. This Policy shall be distributed to all Skynet Technologies collaborators and made available to all other Stakeholders.
The Quality Manager is authorized to monitor and maintain the Quality Management System and to report to the Company's Management Review Meeting on the continued suitability and achievement of quality objectives.